Our team make us the best!

Skills, experience and great culture are at the core of our business.

Why we’re different

A unique three staged approach and a dedicated team of people.

Our years of experience have taught us that customers typically require a tailored package of services that address their unique needs.

That’s why our business is centered around the following three stage process, enabling us to ensure that you’re stable before we deliver the technology that can revolutionise your business.

Our three-step approach

1: Assess & Stabilise

To improve things we need to assess what you have and get you to a stable place.

We look to implement a tested suite of technology and products that will give you ultra-stable, hassle-free technology, starting with an audit and producing a review document.

2: Change & Improve

Our second step is to use our skills and experience to find and implement technology that will help your business get ahead. We can digitise paper based processes and implement digital transformation.

3: Support & Maintain

Once we’ve improved your IT world we’ll use our sophisticated suite of monitoring and control products to give you the most stable IT infrastructure you’ve ever had. Our monthly reports will help us identify training for your team and that we’re working hard behind the scenes.

Your dedicated IT Team

All of our customers benefit from our unique team based approach. Every single customer gets their own IT team who work together to deliver the best service in our industry by getting to know you and your team as well as possible.

Your IT Technician

Here to help with day to day tasks your IT Support technician will deal with things like creating users, resetting passwords and general support. They are your first point of contact.

Your Escalation Engineer

When things get a little more tricky your escalation engineer is there to resolve tickets passed up from your IT technician and will have the skills to resolve a wider variety of IT Support problems.

Your IT Manager

Your IT Managers primary role is to get to know your business intimately. In addition to being resolving the trickiest of problems, it’s their job to find and implement technology to help you become better using technology.