Our Approach
Our unique approach and the way we allocate a dedicated team to get to know your business are the key factors to our award winning service. Our mission is to become your internal IT Team.
Speak to one of our specialistsWhy we're different
A Unique three staged approach and a dedicated team of people.
Our years of experience have taught us that customers typically require a tailored package of services that address their unique needs.
That’s why our business is centered around the following three stage process, enabling us to ensure that you’re stable before we deliver the technology that can revolutionise your business.
Our three-stage approach
1: Assess & Stabilise
To improve things we need to asses what you have and get you to a stable place. We look to implement a tested suite of technology and products that will give you ultra-stable, hassle-free technology, starting with an audit and producing a review document.
2: Change & Improve
Our second step is to use our skills and experience to find and implement technology that will help your business get ahead. We can digitise paper based processes and implement digital transformation.
3: Support & Maintain
Once we've improved your IT world we'll use our sophisticated suite of monitoring and control products to give you the most stable IT infrastructure you've ever had. Our monthly reports will help us identify training for your team and that we're working hard behind the scenes.
Your dedicated IT Team
All of our customers benefit from our unique team based approach. Every single customer gets their own IT team who work together to deliver the best service in our industry by getting to know you and your team as well as possible.
Your IT Technician
Here to help with day to day tasks your IT Support tecnician will deal with things like creating users, resetting passwords and general support. They are your fist point of contact.
Your Escalation Engineer
When things get a little more tricky your escalation engineer is there to resolve tickets passed up from your IT technician and will have the skills to resolve a wider veriety of IT Support problems.
Your IT Manager
Your IT Managers primary role is to get to know your business intimately. In addition to being resolving the trickiest of problems, it's their job to find and implement technology to help you become better using technology.
Speak to our specialists
Send us your details and one of our support team will contact you as soon as possible.
Alternatively, you can call us on 0161 826 2220, or email our team at hello@everythingtech.co.uk.