Manchester Based Microsoft Teams Consultancy Services and Business Voice Hosted VOIP Solutions

The world of work has undergone rapid change. Evolutions that had been slowly taking place over several years have been turbo-charged by the Covid-19 pandemic. Remote and blended working patterns, once a minority option, have now become mainstream

Employers and their staff are coming to appreciate the benefits that more flexible working patterns can bring. Remote-working can bring with it real benefits in terms of efficiency, productivity and work-life balance. Microsoft Teams has been one of the tools that have made this change possible. Along with Business Voice, it has helped facilitate a shift to home working.

Here at Everything Tech, we’re passionate about shaking up existing infrastructure, installing Microsoft Teams, Business Voice VOIP and giving businesses the best experience with these tools. From installation right the way through to comprehensive training your business can make Teams and Business Voice a central part of your business when you choose to work with our experts.

 

What is Microsoft Teams?

Microsoft Teams services is a collaboration platform that team members can use on a daily basis. It combines instant messaging, video chats, file share and application integration all in a single shared workspace. Workstream collaboration like this has been extremely popular among lots of small to medium-sized businesses because of its easy user experience and unified communication features that allow lots of things to be done in one space. 

How Microsoft Teams Works

Microsoft Teams is an agile and adaptive group collaboration software that can be used to help teams work remotely. It allows you to work effectively online alongside others no matter where they happen to be. It allows for the integration of Microsoft Office and other tools that you might make use of in your working life. It has a range of features that facilitate remote, mobile and blended working, making it the perfect solution in the fast-changing world of work.

Let’s look at some of its features in more detail…

Hosting And Joining Meetings

Microsoft Teams allows you to host, or join online meetings. These can range from a one-on-one chat to a conference featuring thousands of people. You start by setting a time and date and then send invitations to people you’d like to attend. When it’s time for the meeting to start, you click to get things going, and anyone with an invite can join in. Even if someone isn’t part of your team, they can still take part if they receive an invite. Anyone taking part in the meeting can chat via voice, video or text. They’re also able to share files and screens. After the meeting is finished, participants can able to share their notes and recordings.

Chat, Work, Collaboration And File Sharing

Meetings may be where you make plans or help get everyone up to speed with a current company issue, but the majority of your work will take place via the Team chat.

Microsoft Teams allows for a close, collaborative working via chat channels. You can share files with colleagues, work together on documents and reach out to other colleagues for specific tasks. Conversations are stored online, and you can easily go back through previous chats to find out information or remind yourself of something. 

It’s an easy way of working together that quickly becomes intuitive.

Integrated Apps

Microsoft Teams allows you to integrate a wide range of apps. You can keep track of your progress in Trello, or make and receive calls via Zoom without leaving Teams. An app such as Freehand offers users a virtual whiteboard on which they can share ideas, explain details or annotate images – something that is ideal when you’re leading a larger meeting via Teams. Countless apps can be integrated with Teams to help you work collaboratively. 

What Is Business Voice And How Does It Work With Microsoft Teams?

Microsoft 365 Business Voice is a replacement for traditional telephony services and in-house phone systems that can be costly and difficult to manage. In technical terms, it’s known as a VOIP or a Voice Over the Internet Protocol which allows you to make and receive calls over the internet. 

You can set up a range of numbers, call menus to help callers find the right person and audio conferencing so you can host meetings with anyone, among other features. All these can be accessed through Microsoft Teams on any device.

It was created to work with Office 365 apps and services and to deliver complete productivity, communication and collaboration solutions for small to medium-sized businesses.

It’s a nimble solution for smaller businesses and it makes remote and flexible working easier. As it’s cloud-based, the chances of costly downtime are limited giving you confidence that your telephony system won’t let you down.

How Everything Tech Can Help You With Microsoft Teams And Business Voice

The expert consultants here at Everything Tech have years of experience in both Microsoft Teams and Microsoft Business Voice and will help you, from introduction right the way through to training and installation, ensure long-term success and a fantastic workstream collaboration for your business. 

We’ll train your entire small to medium-sized business in Teams and Business Voice. From introducing the fundamentals and best features of both apps to offering the necessary guidance and clear definitions needed at more advanced levels. We’ll make sure to cover everything. 

When it comes to teaching things like this, a one size fits all approach will not do. At Everything Tech, we understand this, which is why our consulting services are tailored to each and every business we visit. We’ll teach you about Teams and Business Voice in a way that suits you and your team. 

And, our support doesn’t end when the training does. As part of your managed services, we’ll be a constant source of knowledge for you and your business going forward and will gladly advise on solutions for further issues that may arise. 

    How Does Microsoft Teams Benefit A Business?

    Microsoft Teams is designed to aid collaboration and improve teamwork throughout your organisation, even if some of your team are working remotely or flexibly.

    It’s used by organisations of all sizes and helps businesses stay agile in rapidly changing circumstances. As a cloud-based platform, it can be accessed anywhere via a desktop or mobile application. As increasing numbers of businesses are shifting towards digital cloud-based workplaces, it’s the ideal tool to help manage this transformation.

    It makes the shift towards working on the cloud completely seamless. It gives your business the benefits of being able to access information from anywhere, on any device. Even smaller businesses can reap the benefits of big data processing and intelligence to work smarter.

    Being easy-to-use and intuitive, it’s a relatively straightforward platform for people to understand. Integrating Microsoft Teams into your business gives your business resilience, equipping employees with the tools they need to carry out their work wherever they are. It’s easy to get new staff members up to speed and working collaboratively via teams.

    In short, it’s a smart solution to some of the challenges that businesses face in a rapidly changing work environment.

    How Does Microsoft Teams Compare To Slack And Similar Competitors?

    Microsoft Teams is by far the world’s biggest collaborative working tool. The number of daily users has risen rapidly over the past year, with 75 million people now making use of its tools every day.

    The second largest is Slack, which, until fairly recently, had the biggest market share. This has now changed, with a large uptake of Teams from government agencies, schools and other public bodies worldwide. What has underpinned the success of Teams, however, is the size of the existing Office 365 customer base.

    When these users needed to facilitate remote collaborative working it made sense to adopt the software that could integrate with the applications they already used. Both Teams and Slack offer a range of features that can help make businesses resilient, help facilitate the shift to cloud-based working and support collaborative working.

    Microsoft Teams has several advantages, however, that we believe gives it the edge. They’re part of the reason why it’s now achieved a clear competitive advantage over its nearest rival.

    • Integration with Office 365 – Microsoft Teams is tightly integrated with Office 365 apps, while Slack has integration capabilities with third-party applications. As Office 365 is so widely used, this gives Teams a head start when it comes to functionality. It allows you to use Office 365 applications without leaving Teams. If you’re working on an Excel document, for instance, and want to share it with colleagues, you can do this easily. This built-in integration makes it easy to use and builds on existing user knowledge. It allows you to complete tasks without leaving the Microsoft Teams workstation or switching tabs or apps.
    • Superior storage limit – Microsoft Teams has the edge when it comes to storage. It offers space of 1 TB per organisation for both Essentials and Premium plans, along with an upload limit of 15 GB per file. This compares very favourably to Slack, which allows for 20 GB of total space in its highest-priced plan and has an upload limit of 1 GB per file. The search option in Teams allows you to browse through unlimited messages, whereas with Slack it’s limited to the most recent 10,000. Compared to Teams, Slack consumes large amounts of memory when making a video call or sharing large data files.
    • Advanced Security and Data Protection – Slack currently has no default data protection capability to prevent data leakage, by identifying and controlling access to sensitive information. Microsoft Teams is governed by security guidelines guaranteed by Microsoft and Slack has been vulnerable to data hacks in the past. Microsoft Teams beats Slack comprehensively when it comes to security and data protection compliance.
    • Better video conferencing capabilities – Microsoft Teams has a simple, clutter-free interface which is straightforward to use. It features a left navigation bar that allows you to access all you need from the application. Up to 80 participants can be present on the call, but with Slack, you are limited to 15. Slack cannot facilitate large team or conference calls either.

    Seamless Integration With Office 365

    As outlined above, one major advantage of Microsoft Teams is how it integrates with Office 365. This makes the whole process of collaborative working much simpler. It also means that Teams is easier for employees to master, making the shift to collaborative working seamless. Microsoft Teams allows you to work collaboratively using Office apps such as Word, Excel, PowerPoint and OneNote without leaving Teams.

    Microsoft Teams can make your business more productive. At its core, Microsoft Teams is a tool for collaboration and teamwork. It’s a powerful tool for any company that’s looking for greater freedom and flexibility. According to the Total Economic Impact Study for Microsoft Teams, it can have a positive impact on the overall productivity of the business.

    It does this through:

    • Improved company culture – The collaborative tools in Microsoft Teams help to strengthen the bonds between team members. This allows for better engagement and satisfaction within the workforce. Employees report feeling happier with their working life after six months of using Microsoft Teams.
    • Easier expansion opportunities – Microsoft Teams makes remote-working possible, and in doing so widens the recruitment pool. Companies can tap into unique skills and expand their global footprint.
    • Easier data management – A central repository for company data makes it easier for employees to access the information they need about their colleagues, customers, products and services.
    • Improved efficiency – Everything is in one place, making it much easier for employees to handle all their internal conversations and teamwork. Tasks are completed much more quickly.
    • Increased flexibility – Employees can make a shift towards remote-working without losing their relationships with their colleagues. Blended working styles can be used with working patterns better supporting the lives of employees. This increased flexibility can help promote general wellbeing and staff retention.
    • Speedier problem resolution – Giving team members an easily-accessible place where they’re able to communicate with other employees about customer queries makes issues easier to resolve. This can lead to higher levels of customer satisfaction.

    Microsoft Teams can save you money. Companies that adopt Microsoft Teams can reduce or eliminate many costs across their business. Microsoft Teams can save your business money in ways that you hadn’t previously considered. There are more facilities on Teams than many people realise which, when taken together, introduce a range of savings to your business.

    • Shifts – This app allows staff to book holidays or other types of annual leave. Staff can see if the date is free without having to email their manager. There are no rotas to change or negotiations needed. This frees up resources and makes the whole process simple and easy to understand.
    • Teams Virtual Meetings – While virtual meetings may be normal in response to the pandemic, with Teams there’s no need to return to costly face-to-face monthly meetings. Why have members of staff travel to meet and incur costs to the business when it can all be done online? The time saved by not travelling can also be used productively on other tasks.
    • Co-authoring – Whether you’re using Word, Excel or PPT, the whole process of shared working can be streamlined through Microsoft Teams. Everyone will always have access to the most most recent version of any work, enabling them to work independently without having to wait. Work can be completed more quickly allowing people to move on to new tasks.
    • Who – The Microsoft Teams chatbot can be an invaluable help for anyone who is new to your organisation. If you are having a meeting with someone you don’t know, you can type their name into Who and learn their role and who they work with. It can help you find the company expert on a topic, who someone’s line manager is, and whom you’ve discussed different subjects with, either in a meeting or email. Again, this saves time and human resources.

    Microsoft Teams gives you a better informed and connected workforce. It allows them to carry out tasks quickly with all the information and facilities they need at their fingertips. In doing so, it frees up human resources for other tasks, helping your business to grow and develop.

    How Everything Tech Can Help With Microsoft Teams And Business Voice

     

    At Everything Tech, we have years of experience with Microsoft Teams and Business Voice. We’ve developed our expertise overtime working with ambitious small to medium-sized businesses.

    We can help you from the introduction through to training and installation. We’ll soon get your team up to speed with the basics of Microsoft Teams and provide the necessary ongoing guidance for staff that need to gain an understanding of its more advanced features.

    Our consulting services are tailored to the specific needs of every business we work with. We’ll teach you about Microsoft Teams and Business Voice in a way that suits your team. By the time the training is complete, your team will be making intelligent use of everything that Microsoft Teams has to offer. Our support doesn’t end when your training is complete either.

    As part of your managed services, we’ll be a consistent source of knowledge for your business going forward and we’ll be on hand to answer your questions and find solutions to any problems that arise.

    Why not contact us to find out more about how we can help your business enjoy all the benefits of Microsoft Teams and Business Voice?

    Ways to contact us at EverythingTech

    General Enquiries

    Email: [email protected]

    Phone: 0161 826 2220

    Sales

    Email: [email protected]

    Phone: 0161 826 2220

    Support

    Email: [email protected]

    Phone: 0161 452 3233

    Visit us

    Manchester: Hanover House, 30-32 Charlotte Street, Manchester, M1 4FD

    London: Jubilee House, 197 - 213 Oxford Street, London, W1D 2LF

    Glasgow: 100 West George Street, Glasgow, G2 1PP

    Cannock: Watling Court, Orbital Plaza, Watling Street, Bridgtown, Cannock, WS11 0EL

    How can we help you?