Voice & Connectivity

In an increasingly digital world, it’s important your business is ready for every scenario – connecting to colleagues and clients at the touch of a button.

Say hi!
Looking for a new or better phone system to help with your new hybrid working practices? You may already be using it. Microsoft Teams Phone allows you to do everything you’d expect from a modern cloud telephony platform, all delivered via the familiar teams’ interface.
Teams phone is tightly integrated into your existing Microsoft 365 technology stack so it’s easy to use and if you’re already using Teams meetings you won’t need any new hardware, just your computer, phone, or tablet.
Teams phone allows you to dial out onto the public telephone network right from your chosen device and receive incoming calls directly to whichever device you’re using.

Teams phone is tightly integrated into your existing Microsoft 365 technology

You can take advantage of the following amazing features to help your business communicate professionally.

  • Intelligent call routing – route calls based on your outlook presence
  • Call queuing and routing – deliver calls to everyone or certain individuals based on time of day or caller choices.
  • Answer calls on any device via the teams’ app
  • Utilise call groups and DDI numbers so you never have to give out your mobile number
  • Easily transfer calls around your business regardless of where your team is working
  • Person or group voicemails transcribed to email or sent as audio attachments

Seamless Integration with Office 365

One major advantage of Microsoft Teams is how it integrates with Office 365, this makes the whole process of hybrid working much simpler.

Microsoft Teams allows you to work collaboratively using Office apps such as Word, Excel, PowerPoint, and OneNote without leaving Teams. At its core, Microsoft Teams is a tool for collaboration and teamwork. It’s a powerful tool for any company that’s looking for greater freedom and flexibility.

There are more facilities on Teams than many people realise, giving you a better informed and connected workforce. These solutions allow employees to carry out tasks quickly with all the information and facilities they need at their fingertips.

Everything you need

Rapid-response times
Seamless digital workspaces
Gold standard security
1-2-1 support
Cutting-edge tools
24/7 helpdesk
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Everything they need

“Everything Tech have provided us with excellent service and project support during an incredible period of growth for TC Group. Our ability to finalise an acquisition on a Friday and have all users, applications, and data available on a Monday has allowed us to integrate our people and deliver on our growth plans over the last 4 years. Everything Tech are the safe pair of hands we need in a fast-paced organisation like TC Group.”

Mark Adams – Head of Partner Services – TC Group

TC Group – Mark Adams

TC Group

I was really impressed with Everything Tech’s consultative approach, their understanding of our requirements and the skills to rapidly deploy an environment that met all our needs.

John Boylan

Litigation Team Leader, Brandsmiths

Industry-leading response

Our lightning-fast response is industry-leading and our stats speak for themselves…

97
%

Support calls answered in less than 3 rings

99
%

IT support tickets resolved within their SLA

98
%

Average customer feedback score

Make sure your IT is everything you need

Our lightning-fast response is industry-leading and you can contact us whichever way suits you!

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