We’re completely different than our competitors. Our focus is helping you get the most out of technology and giving you the competitive edge over your competitors.
Take a look at our IT support packages below.
We have a unique and structured onboarding process that makes it painless to move over.
|PACKAGE 1 ||PACKAGE 2
|Access to our amazing helpdesk 8.30am to 6pm Mon - Fri|
|Unlimited Telephone / Remote Support|
|Backup and Disaster Recovery management|
|Live system Monitoring|
|Access to Hardware and Software discounts|
|Bi Annual account management Visit|
|Reduced rate on site support|
|Monthly On site visit|
|IT policy Assistance|
|Access to your own dedicated portal|
All our packages carry an unlimited amount of telephone and email support calls.
If your third party product carries a warranty from the supplier we will liaise with them on a best endeavours basis just like your IT manager would, we can’t be responsible if your third party supplier doesn’t cooperate or the product is out of warranty.
If your support contract includes on-site visits we will come to you at least once per month we will give you as much notice as we can, maintenance visits fit around more urgent call outs so there may sometimes be a need to change things around