Just had to write this up, its been driving me mad for weeks. My iPhone has been telling me that I have new emails but my outlook doesn’t agree, all my items are read but for some reason I have ’5′ waiting messages on my phone. Turns out its a bug and to solve it you can follow these two steps 1. Go into settings on your phone and into Mail, Contacts, Calendar 2. Find the account that is showing the unread mail and… more
Why would they hack my small business? I get that all the time when discussing security with my customers, for some reason they think that hackers and thieves won’t be interested in their data and that it’s not valuable to anyone else, it’s a complete misconception, in fact PwC recently released some research that showed that 76% of SME’s we’re targeted in 2012. Of course they are not looking to steal this year’s holiday calendar (although a list of when your employees… more
It’s a question you should be asking your IT manager all the time, in fact it’s the most important question and you should ask it every time you see them. The best part of being an IT manager is making things better, improving the efficiency of the business. For example, I found out last week that a sales admin person at one of our customers calls all the suppliers that they have active jobs with each evening for a status update. It… more
Thought I would share this. I received this email over the weekend, as an active eBay user it was enough to make me look , it said a dispute had been resolved against me. Of course this made me want to look because I thought it would cause a problem with my account. It’s only because I’m a geek that I stopped short of logging in to check the problem. Of course the mail is a very sophisticated ‘phishing’ attempt, everything looked so real… more
It’s often useful to let our co-workers look at our diaries to see where we are or to book an appointment, the problem is our calendars are often full of personal things. It’s simple to change the permissions to change what people can and can’t see. Simply right click your calendar and click properties then go to the permissions tab. You can easily add people and change what they can see. Here is a rundown of what the different options do. If… more
We keep so much information on our phones these days, email, passwords for other sites and with things like Dropbox on your smartphone anyone who gains access could be getting at more than you like to think about. If your anything like me then your phone is always on your person and it wont take long to notice its gone. Its losing your phone that is the biggest worry, whoever picks it up is going to have time to try and get… more
It’s no surprise that a good number of my clients are parents. A question I’m asked on a fairly regular basis is “what can I do to protect my kids online”. Internet security and protection from people that you would rather not be speaking to your kids is no laughing matter. There are several options from full blown hardware appliances to software installed on all your PC’s. In this case though my favourite solution is a cloud based product that is easy… more
I’ve not been sending many E Tips recently, I’ve been busy doing real work. I do get asked quite a lot about them, believe it or not people miss a regular dose of geek tips. This one is a fantastic piece of smartphone software that replaces the ‘pay for’ or ‘subscribe to’ Sat Nav apps and its absolutely brilliant. It’s completely free and works brilliantly. Of course there are some very good apps, TomTom for example is one of the best-selling apps… more
The title might be misleading here, it implies that Twitter have done something wrong when actually you just have to remember that they are a business and need to make money. The way they do it is different of course, their business model is the wrong way, it’s free to you and I but they make money back by some of the best, most targeted advertising there is. I thought it would be worth just taking a minute to broadly explain how… more
For small businesses competing with the bigger boys can sometimes seem tough. It’s easier than ever for smaller organisations to look big, nice looking web site sites and non-geographical phones numbers can make you look like a national corporate even when your small. In my opinion being big isn’t as important as it used to be, for me it’s about being different; it’s about offering something that your competitors don’t. One of the most common reasons for companies to choose smaller providers… more